To start a return, you can contact us at
* Email : firstname.lastname@example.org.
* Instagram: @komal.care
If your return is accepted, we’ll send you the details and instructions on how you can initiate your return Items sent back to us without first requesting a return will not be accepted.
To be eligible for a return, your item must be in the same condition as received, without any damages.
You will be required to return the complete original package along with the receipt.
We have a 365-day return policy, which means you have 365 days after receiving your item to request a return.
Return before 7 days ; 100% refund
Return after 7 days : 60% refund
You can always contact us for any return question at above mentioned details.
Damages and exchange
Please contact us immediately if your device seems to be defective or damaged
Damaged product will be exchanged as per exchange policies and procedures. Your exchange will be valid till 365 days as well
Non-returnable/ exchangeable cases
Your device won't be returnable nor exchangeable if customer is responsible for damage in any way
You exchange or return will only be initiated after close inspection and valid procedure
Please make sure to inform us timely prior to any mentioned initiative